Booking, Price, Payment, Cancellation and Refund Policy:
Booking.
1. As per your given details, once the booking is confirmed, we will send you the estimated quotation on your Email after getting all the details about the booking. Please check your booking confirmation carefully and inform us promptly of any errors. Vananchal Cabs shall not be responsible for any delays caused or costs arising from by your failure to provide the correct information.
Price.
2. The auto generated estimated fare on our website does not include parking charges. Toll Tax Charges, State Permit Charges, Sightseeing entrance charges, airport entry fee Guide Services and Waiting Charges.
Payment.
3. The clients can choose any of the various choices for Payment during booking i.e. thru Cash and Online transfer-thru Credit Card / Debit Card/ Mobile Payment Apps / Net Banking.
3.1 Driver Will Take Balance Rest Payment at Drop-off Time Hotel / Airport / Rly Station / Home
Cancellation.
4. You can cancel your booking at any time by calling us or using the cancel link received in the E-mail, however certain charges may apply as per the terms and conditions mentioned below:
Refund.
5. If you cancel the booked cab any time before 48 hours of booking, the remaining booking fee will be refunded after deducting Rs 1500 + 5% GST
5.1 If the booking is cancelled by the customer after 48 hours but 24 hours before the pickup time, Rs 1500 + 30% of the advance payment will be deducted and the balance amount will be refunded
5.2 If the booking is cancelled by the customer within 24 hours of the pickup time, Rs 1500 + 50% of the advance payment will be deducted and the balance amount will be refunded !!
5.3 If booking cancelled due to Driver fault, full amount of Advance amount will be revert.
5.4 Eligible Refund Amount shall be initiate between 3 to 5 working days.
Note:-
Please take care of the belongings before leaving the cab Vananchal cab is not responsible for any loss